Redbox

Scenario

16-person engineering team needed fast for high-risk, multi-discipline delivery.

    • 16 consultants across BSA, dev, mobile, QA, architecture, Scrum.

    • Delays or mis-hires would cost millions.

    • History of poor contractor retention.

    • No internal capacity to build a team of this scale.

    • A stable team built at speed.

    • Predictable workforce costs.

    • Strong people systems (contracts, expectations, retention).

    • Continuity for 18 months.

    • Architected workforce design for all 16 roles.

    • Sourced, staffed, and stabilized the entire team.

    • Managed expectations, contracts, performance, and culture.

    • Implemented fixed-rate structures to eliminate cost volatility.

    • Entire team staffed on schedule.

    • 87% retention over 18 months (rare at this scale).

    • $1M in savings via rate stabilization + reduced turnover.

    • $9.6M program delivered on time.

ROI

  • Multi-million-dollar failure risk avoided.

  • Long-term talent pipeline created.

  • Proof SMB tech leaders can hand off workforce complexity without losing control.

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