Chenequa Country Club

Leadership Transition & Critical Hire

Scenario

A 50-year veteran needed to retire during a major capital project. No margin for error.

    • A core leader retiring after five decades.

    • Sensitive culture and long-standing relationships.

    • Massive project about to begin; successor needed immediately.

    • Board wanted a clean transition without internal influence.

    • A dignified retirement process.

    • A fast, targeted search.

    • A modern role definition aligned to the upcoming project.

    • A selection process that protected culture and morale.

    • Built and facilitated a respectful retirement plan.

    • Redefined the role around present and future needs.

    • Ran the full search, interviews, and recommendations.

    • Created a structured interview + scoring model for the committee.

    • Guided decision-making to full Board alignment.

    • Retiring leader exited with honor and goodwill.

    • Members and staff trusted the process.

    • Successor stepped in with clarity and confidence.

    • High-risk project delivered on time and above expectations.

ROI

  • Bad-hire cost avoided: $150K–$300K+

  • Project delay cost avoided: $250K–$1M+

  • Culture not only preserved — strengthened.

  • $30K → strongest leader in the state for the role.

Governance Reset & Leadership Transformation

Scenario

Board overreach, leadership gaps, and declining member experience.

    • Board too deep in daily operations.

    • Member satisfaction slipping.

    • Roles outdated and unclear.

    • Long-tenured staff without a path forward.

    • A Board focused on governance, not operations.

    • A modern leadership structure.

    • High-caliber leaders driving performance.

    • A unified, values-driven culture.

    • Redesigned organizational structure for clarity and accountability.

    • Created and filled new leadership roles tied to culture + performance.

    • Facilitated new core values and operating norms.

    • Promoted a respected 25-year veteran into a newly designed role.

    • Recalibrated the Board’s operating rhythm and boundaries.

    • Board stepped out of the weeds.

    • Strongest leadership team in club history.

    • Tenured staff felt valued and seen.

    • Member experience rebounded quickly.

ROI

  • Avoided churn worth hundreds of thousands annually.

  • Avoided 3–5x salary leadership mis-hires.

  • Governance model built for the next decade.

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Redbox